Sticky door handle: not closing

  • Today the passenger exterior "hidden" door handle didn't close when we set off, and we got a warning message. It closed fine with a gentle push. The warning message ("speak to dealer") hasn't come back but each time we parked, the door handle either stayed open, or only closed part way. It opens fine, it's just the close mechanism. I had a go cleaning the handle a bit with a dry cloth- it's been super rainy here and also leaves blowing everywhere, so maybe not ideal conditions. Anything else worth trying before i can get around to booking in at the dealer? I feel like it's more of a 'something has got in to make the mechanism stick' than a more serious failure....

  • I've not had the error on the screen but my passenger door handle is/was not closing fully, it needed a slight push.

    My dealer looked at this and added loads of lubrication but it did not help, so they have ordered a new handle to be replaced next week. However... over the last couple of days the handle is working better, probably from all the lubrication added!

  • Heh :) I considered lubrication but didn't want to use the wrong type and mess up the internals. Glad it's not just me (I had my most recent passenger worrying that they had shut the door too hard or something and upset it). Back to dealer it is! (also, "hidden doorhandle is abnormal" is a great error message)

  • I considered lubrication but didn't want to use the wrong type and mess up the internals.

    I'd say as long as it's not electrically conducting, it's fine.

    smart BRABUS #1 in gelb, 04/2023; > 12.000 km

    smart fortwo Coupé 451er ED 3,7 kW-Lader, 05/2013; > 275.000km (bei 250.000 km 22 kW nachgerüstet)

    smart fortwo Cabrio 453er EQ 22 kW-Lader, 04/2021 - 08/2023; 42.000 km

    smart fortwo Coupé 453er EQ 22 kW-Lader, 05/2018 - 05/2021; 109.000km

    "Aus Gaspedal wird Spaßpedal"

    - Smart

Participate now!

Don’t have an account yet? Register yourself now and be a part of our community!

Do you have questions about smart and e-mobility or do you want to discuss the content of this page?

Then register today here in the smart EMOTION forum. The constantly growing community is happy to engage in expert discussions and share their experiences with you. I also participate and support you with my network and expertise.